My apologies to anyone who may have been sent spam from my hotmail account. This morning, when I tried to sign in, I was told that my account had been blocked and I needed to give my mobile phone number to receive a text message to reactivate it.
Now I'm not completely daft, so I smelt a scam. However after a bit of checking, it does appear to be a genuine request from Microsoft. Unfortunately several hours have now passed and no magic text message has arrived. I have repeated the process a couple of times but to no avail.
There is no email or phone number for Hotmail support. I selected the option to send a question to customer support, but when I tried to do this I was informed that I needed to login first. Hmm...
I was also invited to reset my password, but because I cannot remember which childhood friend I selected as 'best' or how I spelled their name, that option is now closed to me.
If anyone can help me, I would be grateful. I've had a good look on the internet for a solution, but there doesn't appear to be one. I seem to be one of about 20 million people locked out of their Hotmail account, so perhaps we should set up a Facebook group.
STOP PRESS I have now successfully changed my password. However it hasn't done me any good at all as my account is still blocked! I am beginning to suspect that 'Microsoft' and 'customer service' are words that are rarely uttered in the same sentence unless accompanied by other, less printable ones.
13 comments:
Hotmail is terrible, but in their defence, 'customer' would imply 'paying customer' in Microsoft eyes!
How much are you paying them?
If you aren't paying, you aren't a customer. For Hotmail, Facebook, gmail et al, you are the product. Advertisers are the customer.
Still, poor service for them! You haven't seen a single ad from them all day!
Gah! Beaten to the punch!
Hotfail leaks passwords somehow as many accounts (including mine with a very long & strong password) have been hacked and then spam to sent all their contact list. This has been going on for over a year.
This is a good start to a tutorial.. keep it up..
Hotmail Support
Hotmail is veoodry g
Customer Care Support Number
really it was very nice blog.Now Hotmail is Very advanced features for Hotmail users it was very good in customer Service .Thanks for sharing the information.
This post is great. Thank you for this post. I like this kind of people who share their knowledge with others.
Super helpful post. Thank you,
really it was very nice blog.Now Hotmail is Very advanced features for Hotmail users it was very good in customer Service .Thanks for sharing the information.
Hey,
Really awesome tutorial. It worked immediately. Thanks so much sharing this!!!
Visit also:- Hotmail Technical Support
Thanks
Candy Walker
Thanks for sharing this blog with us..Stop sending spams from Hotmail account..For more info visit https://www.smartsnake.net/hotmail-technical-support/
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